Faculty experts from UVM’s College of MedicineCollege of Nursing and Health Sciences, and College of Agriculture and Life Sciences Public Administration Program.

Jane Harrison Bradley

JaneBradleyJane Harrison Bradley is a senior partner at Harrison Bradley Associates, a firm specializing in personalized learning and development solutions for business organizations and schools.

Jane has more than 15 years’ experience as a leader in organizational development and training, applying performance improvement frameworks such as the Malcolm Baldrige Criteria. She also draws upon years of experience working as a nurse and health educator in a wide variety of medical settings.

She successfully led a multi-year performance improvement initiative at Blue Cross and Blue Shield of Vermont. In 2008, the initiative was recognized by the Vermont Council for Quality, receiving a Governor’s Award for Performance Excellence.

In working with adult learners, Jane uses a consultative approach to develop personalized learning that increases knowledge and improves performance. She specializes in performance management and leadership coaching.

Jane has an undergraduate degree from Johnson State College. She is a curious life-long learner, singer and fiction writer.

Elizabeth S. Chen, Ph.D.


Associate Director of Biomedical Informatics, Center for Clinical and Translational Science
Assistant Professor, Department of Medicine – General Internal Medicine
Assistant Professor, Department of Computer Science
Education: B.S., Tufts University, 1998; Ph.D., Columbia University, 2004.

Dr. Chen is a formally-trained biomedical informatician with research interests in electronic health records, clinical decision support, standards, natural language processing, and data mining. She has previously held positions at Columbia University and Partners HealthCare System/Brigham and Women’s Hospital/Harvard Medical School.

Catherine Hamilton Ph.D.


Lecturer, UVM Business School and Health Care Management Certificate program
Director, Heath Care Management Certificate Program
Education: B.A. Bowdoin College, 1988; Ph.D. Robert Wagner School of Public Service, New York University, 2001.

Dr. Hamilton has worked in health care policy, management, finance and administration for 25 years in a variety of public, private and not-for-profit organizations. Her areas of expertise are in strategic planning, health care finance, health care reform policy and programs to expand health insurance coverage. Dr. Hamilton oversees strategic planning, health care reform, Medicare and individual markets and customer service for Vermont’s largest health insurance plan, Blue Cross and Blue Shield of Vermont. Prior to her position at BCBSVT, she worked as a regulator of health plans at the Mayor’s Office of Medicaid Managed Care in New York City. She is a part-time lecturer at UVM of Health Care Management and Strategic Planning in Health Care and serves as the Director of the Health Care Management Program.

Charlie Jones, M.H.A


Manager – IS Project Management Office, University of Vermont Medical Center
Interim Manager – Enterprise Imaging Team, University of Vermont Medical Center
Education: B.A., University of New Hampshire, 1987; M.H.A. University of Minnesota, 1994

Charlie Jones has more than 20 years of leadership experience in academic health care. He has worked in the Dean of Students Office at the Yale school of Medicine, serving on the hospital board of the University of Minnesota Hospital and Clinic and in various management roles at University of Vermont Medical Center.

Charlie has served in a variety of leadership roles in system and network development, quality improvement, Finance (as an interim CFO), medical group management/ ambulatory care operations and information services. For the last 10 years, Charlie has focused on the implementation and management of information systems that transform delivery of health services. Charlie enjoys the challenge of helping organizations make transformative and sustainable changes.

Julie Jones


Julie-JonesJulie Jones is a leader in health care informatics. A Clinical Informaticist Specialist at the University of Vermont Medical Center, she was one of the nurse leaders who championed the transition from paper-based charting to a fully integrated electronic health record at Vermont’s largest academic medical center. As the University of Vermont Medical Center began implementing the new system in 2008, she was at the forefront, serving on the Clinical Informatics Specialist RN staff.

As the chair of Sigma Theta Tau International (STTI), Honor Society of Nursing, Technology and Innovation Taskforce, Julie plays a global leadership role; as one of the founding members and co-leader of the first state chapter of the American Nursing Informatics Association, she is a local leader. In addition, Julie serves as president of the Vermont State Nurses’ Foundation, secretary for the Vermont State Nurses’ Association District One and programming chair for the Kappa Tau Chapter of STTI Leadership Succession Committee and Region 15.

Julie is an adjunct professor at the University of Vermont and a preceptor for undergraduate nurses at SUNY Plattsburgh College.

She has a bachelor’s degree in nursing from Rhode Island College and a master’s degree from the adult nurse practitioner program at UVM. Her master’s research focused on embracing the use of e-mail as a mode of mentoring new graduate nurses.

In her free time, Julie volunteers for the hospice program and races cars with her husband as part of the New England Hillclimb Association.

Steve Kappel, MPA


Steve-KappelFounder of Policy Integrity and MPA Lecturer
MPA 2003 University of Vermont
BS 1974 Rensselaer Polytechnic Institute
Areas of Expertise: policy development, health care systems

Steve has been involved in health policy for over 25 years. He recently founded Policy Integrity. Formerly, he provided policy and fiscal analysis to the state legislature, focusing on health care issues. He has been Executive Director of the Vermont Program for Quality in Health Care and has worked for the Department of Banking, Insurance, Securities and Health Care Administration, Blue Cross, and the Department of Health. He received his MPA from UVM in 2003.

Meg H. O’Donnell


MegODonnellphotoMeg, an attorney by profession, has lived and worked in Vermont since 1988, when she moved here from New York City to clerk for Justice Ernest W. Gibson III of the Vermont Supreme Court. She practiced law in Burlington for several years after her clerkship, leaving in late 1992 to become counsel to the newly-formed Vermont Health Care Authority. Meg spent the next seven years working for the Authority and its successor, the Division of Health Care Administration (part of the former Department of Banking, Insurance, Securities and Health Care Administration), helping to develop health policies and oversight programs. Meg currently serves as the Director of Government & Community Relations for the University of Vermont Medical Center, a position she has held since September 2001. She was also named an Assistant General Counsel in 2002.

In addition to her work at the University of Vermont Medical Center, Meg is an adjunct professor at the UVM Department of Community Development and Applied Economics, where she has been co-teaching a graduate-level course on health care policy since 2001. She has also taught a “bridge course” in the UVM College of Medicine on health financing and policy since 2006. A graduate of the 2001 class of the Snelling Center for Government’s Vermont Leadership Institute, she also serves as a faculty member for VLI’s annual session on health care. She currently serves on the boards of Vermont Nurses in Partnership, Inc., the Community Health Centers of Burlington, the Snelling Center for Government, and the New England Federal Credit Union. She recently stepped down after fourteen years of service on the Vermont Board of Bar Examiners (including serving as chair her last five years). Meg earned a Bachelor of Arts degree from Oberlin College, a Master of Arts degree from Columbia University, and was graduated magna cum laude from New York Law School.

Betty Rambur, Ph.D., RN


Professor of Health Policy and Nursing
2000-2009 Dean, College of Nursing and Health Sciences
University of Vermont
Education: BS, University of Mary, 1978; FNP Certificate, University of North Dakota, 1981; MS, Rush University, 1988; PhD, Rush University, 1991; Fellow, American Council on Education, 2007-2008.

Dr. Rambur is a professor of nursing, and founding Dean of the College of Nursing and Health Sciences at the University of Vermont. She led the effort to establish a leadership role for the college with an emphasis on addressing critical health care workforce needs at the state and regional levels within a context of international impact, aspirations for educational and research preeminence, and fiscal restraint. As dean, Dr. Rambur was responsible for all educational, research, outreach, and financial and fund-raising matters of the college. She maintains an active program of research that focuses on the health professional workforce, health services, and health policy. She is a past member of the Board of Trustees of Fletch Allen Health Care, and served as the Chair of the Quality Committee of the board as well as a member of the Finance Committee. From 1991-1995 she led the health finance reform effort in the state of North Dakota. Dr. Rambur is an active teacher in both online and classroom venues.

Kathy Letendre

Kathy-LetendreKathy Letendre is a Partner at the Institute for Quality Advancement, where she coaches organizations and individuals in performance excellence transformation.

Before joining the institute, Kathy worked as Vice President of Planning and Organizational Excellence for Rutland Regional Medical Center. She led the organization’s transformative “journey to excellence,” which resulted in the Governor’s Award for Performance Excellence and Magnet designation for excellence from the American Nurses Credentialing Center.

Earlier in her career, Kathy was a consultant in Ernst & Young’s Healthcare Performance Improvement Group.

Kathy has a master’s degree in health services administration from the University of Michigan School of Public Health and a B.S. in engineering from Duke University. She completed a Management Fellowship at Mercy Health Services.

In addition, she is a member of the American College of Healthcare Executives and served on the Board of Directors of the Vermont Council for Quality. She presents at professional conferences on topics including organizational transformation, integrated management systems for performance excellence, strategic planning and customer relationship management. She has been recognized with an Award in Excellence from Rutland Regional Medical Center and as Ambassador of the Year from the Vermont Council for Quality.

Neil Sakar


Director of Biomedical Informatics, Center for Clinical and Translational Science
Assistant Professor, Department of Microbiology and Molecular Genetics
Assistant Professor, Department of Computer Science

Education: B.S., Michigan State University, 1998; M.Phil., Columbia University, 2002;
Ph.D., Columbia University, 2004; MLIS, Syracuse University, 2008

Dr. Sarkar’s work is dedicated to furthering a biomedical informatics research agenda across the entire spectrum of biomedicine, from molecules to populations. His specific research involves the development and use of a range of computational techniques (including knowledge gathering and discovery methods, phylogenetics, information theory, ontology development, semantic indexing, and natural language processing) to facilitate the analysis and linking of molecular and public health data. Ultimately, Dr. Sarkar’s research aims to enable the creation of testable models of disease and provide a framework to enable the assessment of comparative hypotheses across the spectrum of biomedicine and health care.

Patrick Standen


Education: B.A. University of Vermont; M.A. Boston College

Patrick Standen teaches philosophy at Saint Michael’s College and Medical, Healthcare and Clinical Ethics at the University of Vermont. He is the founder and board president of the Northeast Disabled Athletic Association (NDAA) and an accomplished multisport and wheelchair sport athlete. He serves on the Governor’s Council for Physical Fitness and Health and the Burlington Bike Path task Force. He lives in Burlington, VT.

Curtis Ventriss


Curtis Ventriss is a professor of public policy, Rubenstein School of Environment and Natural Resources, University of Vermont and Professor (part-time) of Policy Studies, Bloomberg School of Public Health, Johns Hopkins University. He has published widely in public policy, public management and policy ethics. He also was a Visiting Professor at the University of Oxford and Johns Hopkins University.

John H. Wallace

JohnWallacepicJohn H. Wallace has been a health care attorney for 14 years and has been the Chief Compliance Officer for Rutland Regional Medical Center since 2006.

Before working at Rutland Regional, John worked in the Compliance Department at the University of Vermont Medical Center and as an Assistant Attorney General for the state of Vermont.

John has been a frequent speaker at national and regional compliance conferences and webinars. He is a chapter author of The Health Care Compliance Professional’s Manual, published by Wolters Kluwer Law and Business.

John is a 1998 graduate of Vermont Law School. He has a master’s degree from Johns Hopkins University and a bachelor’s degree from St Lawrence University.