Dedicated professional with over 15 years’ experience in learning and development with a focus on leadership development. I am an organized and passionate advocate with excellent interpersonal and communication skills. I have worked as an adjunct facilitator for 10 years with Vermont Technical College with leaders from various industries. I am currently the Manager of Patient Experience at the University of Vermont Medical Center. I have worked in Healthcare since 2006 in various roles relating to patient experience, employee and leadership development and Director of Organizational Education and Effectiveness. I have a Master’s degree in Healthcare Administration from Walden University and obtained a Bachelor’s Degree with a concentration in Business from Johnson State College. I am a Certified Patient Experience Professional with the Patient Experience Institute.
