Great leaders do not rely on a single approach to manage every employee in every situation, nor do they wield the same set of tools to fix every problem. Instead, they are thoughtful and intentional about what they do—and what they don’t do—as they adapt to the challenges and opportunities that arise when managing different people in different situations.

The purpose of this session is to provide practical tools that will help you lead and motivate the people with whom you work. You will learn to apply five distinct leadership styles and to recognize the contexts in which each style is more, or less, effective.

Distinguishing this session from other leadership seminars is its grounding in evidence-based management: Behind the principles and frameworks presented in this session are large bodies of rigorous empirical research that informs our understanding of the practices that tend to work, the contexts in which they probably won’t work and pitfalls to avoid, and the types of people who respond most favorably to their use. Key concepts are packaged in frameworks that are relatively easy to understand and apply, and can eventually be mastered by leaders who are committed to self-improvement and willing to practice.

You will learn specific practices and tools for each leadership style, including those that will help you diagnose the underlying causes of performance problems, develop creative incentives without relying on monetary rewards, identify when you should and should not use different forms of employee involvement, “push” high achievers and star performers in ways that motivate them, manage people’s perceptions of fairness, demonstrate why you can be trusted, use a vision to inspire people and reduce their uncertainty, and shape the culture and norms of your group.


  • Understand effective leadership and motivation techniques that are well-supported by rigorous research
  • Gain valuable management tools that, in many cases, require only a minimal amount of time to use
  • Learn leadership frameworks to help simplify the complexities of employee attitudes and behaviors