Date: April 1, 2022

Instructor: Glenn Walburg

Time: 8:30am – 4:30pm

Pre-Work: N/A

Cost: $499

Today we have access to more information than ever before, but how do you use the information you have to make the best decision? You probably realize the information is valuable but have no idea how to take advantage of it to make more profitable decisions.

You will learn the steps to analyzing business data, which will help you optimize current operations and determine the outcomes of your decisions. This course will give you the tools to make better decisions, use more information, and have better support for the decisions you make.


  • Product/service pricing (primary and secondary products/services)
  • Financing decisions
  • Cash flows
  • /cash hoards
  • Present value concepts
  • Cost structure

Workshop Format:

This interactive seminar uses case studies and small-group discussions.

  • Achieve stronger customer loyalty and satisfaction are the cornerstones of every great private and public sector organization. Learn how you can create a customer service culture of excellence that every single team member strives to achieve.