Business Administration: Operations Management

Introduces decisions related to the design, management, and improvement of activities that create and deliver a firm's products and services. Prerequisites: BSAD 030 with a minimum grade of C-, BSAD 060 with a minimum grade of C-; MATH 019 or MATH 021 with a minimum grade of C-; STAT 141 or STAT 143 or EC 170 with a minimum grade of C-, or PSYS 053 with a minimum grade of C- and PSYS 054 with a minimum grade of C-; Minimum Junior standing; Business Administration, Engineering Management, Computer Science & Information Systems major; Business Administration minor.

Prereqs enforced by the system: BSAD 030, BSAD 060, MATH 019 MATH 021, STAT 141 or STAT 143 or EC 170 or PSYS 053 & PSYS 054 with a minimum grade of C-; BSAD, CSIS, EMGT majors or BSAD minors; Minimum junior standing; Open to Degree and CDE students.

The course examines manufacturing strategies, with emphasis given to operations management, supply chain management, and quality management. Students, upon successful completion of this course, will have the knowledge, skills, and abilities to understand the role of manufacturing and service operations from the boundary-spanning perspective of supply chain management, how supply chain management can be used as a strategic competitive advantage, articulate how the various components of a manufacturing strategy are integrated, and effectively apply operational and quality tools useful in implementing manufacturing strategies.

The course intends to provide students with the ability to: • understand the role of operations and supply chain management in the overall strategy of the firm, and their interdependence with other key functional areas of the firm, • identify and evaluate critical factors and the interdependence of these factors in the design of effective operating systems, • recognize the managerial tradeoffs involved in operations decisions, • identify and evaluate a range of tools appropriate for analysis of operating systems of the firm, and • understand the application of operating management policies and techniques to the service sector as well as manufacturing firms.

Students may be evaluated in the form of Quizzes, HWs, Exams, and projects.