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Healthcare Management



Meet these faculty experts from UVM’s College of Medicine, College of Nursing and Health Sciences, and College of Agriculture and Life SciencesPublic Administration Program.

Jane Harrison Bradley

JaneBradleyJane Harrison Bradley is a senior partner at Harrison Bradley Associates, a firm specializing in personalized learning and development solutions for business organizations and schools.

Jane has more than 15 years of experience as a leader in organizational development and training, applying performance improvement frameworks such as the Malcolm Baldrige Criteria. She also draws upon years of experience working as a nurse and health educator in a wide variety of medical settings.

She successfully led a multiyear performance improvement initiative at Blue Cross and Blue Shield of Vermont. In 2008, the initiative was recognized by the Vermont Council for Quality, receiving a Governor’s Award for Performance Excellence.

In working with adult learners, Jane uses a consultative approach to develop personalized learning that increases knowledge and improves performance. She specializes in performance management and leadership coaching.

Jane has an undergraduate degree from Johnson State College. She is a curious lifelong learner, singer, and fiction writer.

Elizabeth S. Chen, Ph.D.

Elizabeth_ChenAssociate Director of Biomedical Informatics, Center for Clinical and Translational Science
Assistant Professor, Department of Medicine–General Internal Medicine
Assistant Professor, Department of Computer Science
Education: BS, Tufts University, 1998; PhD, Columbia University, 2004

Dr. Chen is a formally trained biomedical informatician with research interests in electronic health records, clinical decision support, standards, natural language processing, and data mining. She has previously held positions at Columbia University and Partners HealthCare System/Brigham and Women’s Hospital/Harvard Medical School.

Catherine Hamilton, PhD

hamiltonLecturer, UVM Business School and Health Care Management Certificate Program
Director, Heath Care Management Certificate Program
Education: BA, Bowdoin College, 1988; PhD, Robert Wagner School of Public Service, New York University, 2001

Dr. Hamilton has worked in health care policy, management, finance and administration for 25 years in a variety of public, private, and not-for-profit organizations. Her areas of expertise are in strategic planning, health care finance, health care reform policy, and programs to expand health insurance coverage. Dr. Hamilton oversees strategic planning, health care reform, Medicare and individual markets, and customer service for Vermont’s largest health insurance plan, Blue Cross and Blue Shield of Vermont. Prior to her position at BCBSVT, she worked as a regulator of health plans at the Mayor’s Office of Medicaid Managed Care in New York City. She is a part-time lecturer at UVM of Health Care Management and Strategic Planning in Health Care and serves as the director of the Health Care Management Program.

Charlie Jones, MHA

charliejonesManager, IS Project Management Office, University of Vermont Medical Center
Interim Manager, Enterprise Imaging Team, University of Vermont Medical Center
Education: BA, University of New Hampshire, 1987; MHA, University of Minnesota, 1994

Charlie Jones has more than 20 years of leadership experience in academic health care. He has worked in the Dean of Students Office at the Yale School of Medicine and has served on the hospital board of the University of Minnesota Hospital and Clinic and in various management roles at University of Vermont Medical Center.

Charlie has served in a variety of leadership roles in system and network development, quality improvement, finance (as an interim CFO), medical group management/ ambulatory care operations, and information services. For the last 10 years, Charlie has focused on the implementation and management of information systems that transform delivery of health services. Charlie enjoys the challenge of helping organizations make transformative and sustainable changes.

Julie Jones

Julie-JonesClinical Informaticist Specialist, UVM Medical Center (formerly Fletcher Allen Health Care)

Julie Jones is a leader in healthcare informatics. She was one of the nurse leaders who championed the transition from paper-based charting to a fully integrated electronic health record at Vermont’s largest academic medical center. As Fletcher Allen began implementing the new system in 2008, Julie was at the forefront, serving on the Clinical Informatics Specialist RN staff.

As the chair of Sigma Theta Tau International (STTI), Honor Society of Nursing, Technology, and Innovation Taskforce, Julie plays a global leadership role, and as a founding member and coleader of the first state chapter of the American Nursing Informatics Association, she is a local leader. She also serves as president of the Vermont State Nurses’ Foundation, secretary for the Vermont State Nurses’ Association District One, and programming chair for the Kappa Tau Chapter of STTI Leadership Succession Committee and Region 15.

Julie is an adjunct professor at the University of Vermont and a preceptor for undergraduate nurses at SUNY Plattsburgh College. She has a bachelor’s degree in nursing from Rhode Island College and a master’s degree from the Adult Nurse Practitioner Program at UVM. Her master’s research focused on embracing the use of email as a mode of mentoring new graduate nurses. In her free time, Julie volunteers for the hospice program and races cars with her husband as part of the New England Hillclimb Association.

Steve Kappel, MPA

Steve-KappelFounder of Policy Integrity and MPA Lecturer
Education: BS, Rensselaer Polytechnic Institute, 1974; MPA, University of Vermont, 2003 Areas of Expertise: policy development, healthcare systems

Steve Kappel has been involved in health policy for more than 25 years. He recently founded Policy Integrity. Formerly, he provided policy and fiscal analysis to the state legislature, focusing on healthcare issues. He has been executive director of the Vermont Program for Quality in Health Care and has worked for the Department of Banking, Insurance, Securities, and Health Care Administration, Blue Cross, and the Department of Health.

Meg H. O’Donnell

MegODonnellphotoDirector of Government & Community Relations, UVM Medical Center (formerly Fletcher Allen Health Care)
Education: BA, Oberlin College; MA, Columbia University; JD, New York Law School

Meg O’Donnell has lived and worked in Vermont since 1988, when she moved here from New York City to clerk for Justice Ernest W. Gibson III of the Vermont Supreme Court. She practiced law in Burlington for several years after her clerkship, leaving in late 1992 to become counsel to the newly formed Vermont Health Care Authority. She spent the next seven years working for the Authority and its successor, the Division of Health Care Administration (part of the former Department of Banking, Insurance, Securities, and Health Care Administration), helping to develop health policies and oversight programs. Meg currently serves as the director of Government & Community Relations for UVM Medical Center, a position she has held since September 2001. She was also named an assistant general counsel in 2002.

In addition to her work at the UVM Medical Center, Meg is an adjunct professor at the UVM Department of Community Development and Applied Economics, where she has been co-teaching a graduate-level course on healthcare policy since 2001. She has also taught a “bridge course” in the UVM College of Medicine on health financing and policy since 2006. A graduate of the 2001 class of the Snelling Center for Government’s Vermont Leadership Institute, she also serves as a faculty member for VLI’s annual session on health care. She currently serves on the boards of Vermont Nurses in Partnership Inc., the Community Health Centers of Burlington, the Snelling Center for Government, and the New England Federal Credit Union. She recently stepped down after 14 years of service on the Vermont Board of Bar Examiners (including serving as chair her last five years).

Betty Rambur, PhD, RN

RamburProfessor of Health Policy and Nursing
Dean, College of Nursing and Health Sciences, University of Vermont, 2000-2009
Education: BS, University of Mary, 1978; FNP Certificate, University of North Dakota, 1981; MS, Rush University, 1988; PhD, Rush University, 1991
Fellow, American Council on Education, 2007-2008.

Dr. Rambur is a professor of nursing and founding dean of the College of Nursing and Health Sciences at the University of Vermont. She led the effort to establish a leadership role for the college with an emphasis on addressing critical healthcare workforce needs at the state and regional levels within a context of international impact, aspirations for educational and research preeminence, and fiscal restraint. As dean, Dr. Rambur was responsible for all educational, research, outreach, and financial and fundraising matters of the college. She maintains an active program of research focused on the health professional workforce, health services, and health policy. She is a past member of the Board of Trustees of Fletch Allen Health Care and served as the chair of the Quality Committee of the board, as well as a member of the Finance Committee. From 1991 to 1995, she led the health finance reform effort in the state of North Dakota. Dr. Rambur is an active teacher in both online and classroom venues.

Kathy Letendre

Kathy-LetendrePartner, Institute for Quality Advancement
Education: BS, Engineering, Duke University; MPA, Health Services Administration, University of Michigan
Management Fellowship, Mercy Health Services

Kathy Letendre coaches organizations and individuals in performance excellence transformation. Before joining the institute for Quality Advancement, Kathy worked as vice president of Planning and Organizational Excellence for Rutland Regional Medical Center. She led the organization’s transformative journey to excellence, which resulted in the Governor’s Award for Performance Excellence and Magnet designation for excellence from the American Nurses Credentialing Center. Earlier in her career, Kathy was a consultant in Ernst & Young’s Healthcare Performance Improvement Group.

She is a member of the American College of Healthcare Executives and served on the Board of Directors of the Vermont Council for Quality. She presents at professional conferences on topics including organizational transformation, integrated management systems for performance excellence, strategic planning, and customer relationship management. She received an Award in Excellence from Rutland Regional Medical Center and was recognized as Ambassador of the Year by the Vermont Council for Quality.

Neil Sarkar

Neil-SakarDirector of Biomedical Informatics, Center for Clinical and Translational Science
Assistant Professor, Department of Microbiology and Molecular Genetics
Assistant Professor, Department of Computer Science
Education: BS, Michigan State University, 1998; MPhil, Columbia University, 2002; PhD, Columbia University, 2004; MLIS, Syracuse University, 2008

Dr. Sarkar’s work is dedicated to furthering a biomedical informatics research across the entire spectrum of biomedicine, from molecules to populations. His specific research involves the development and use of a range of computational techniques (including knowledge gathering and discovery methods, phylogenetics, information theory, ontology development, semantic indexing, and natural language processing) to facilitate the analysis and linking of molecular and public health data. Ultimately, Dr. Sarkar’s research aims to enable the creation of testable models of disease and provide a framework to enable the assessment of comparative hypotheses across the spectrum of biomedicine and healthcare.

Patrick Standen

Education: BA, University of Vermont; MA, Boston College
Patrick Standen teaches philosophy at Saint Michael’s College and Medical, Healthcare, and Clinical Ethics at the University of Vermont. He is the founder and board president of the Northeast Disabled Athletic Association (NDAA) and an accomplished multisport and wheelchair-sport athlete. He serves on the Governor’s Council for Physical Fitness and Health and the Burlington Bike Path Task Force. He lives in Burlington.

Curtis Ventriss

Curtis Ventriss is a professor of Public Policy, Rubenstein School of Environment and Natural Resources, University of Vermont, and professor (part-time) of Policy Studies, Bloomberg School of Public Health, Johns Hopkins University. He has published widely in public policy, public management, and policy ethics. He also was a visiting professor at the University of Oxford and Johns Hopkins University.

John H. Wallace

JohnWallacepicJohn H. Wallace has been a healthcare attorney for 14 years and has been the chief compliance officer for Rutland Regional Medical Center since 2006. He is a 1998 graduate of Vermont Law School and has a master’s degree from Johns Hopkins University and a bachelor’s degree from St. Lawrence University.

Before working at Rutland Regional, John worked in the Compliance Department at Fletcher Allen Health Care (now UVM Medical Center) and as an assistant attorney general for the State of Vermont. John has been a frequent speaker at national and regional compliance conferences and webinars. He is a chapter author of The Health Care Compliance Professional’s Manual(Wolters Kluwer Law & Business).

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