Technical Support

Contacting Blackboard Technical Support

• By phone: (802) 656-2604
  

The ETS (Enterprise Technology Service) Help Line is available Monday - Friday, 8am - 5pm.

Or to contact ETS, please go to their website at http://uvm.edu/ets

Blackboard

You may also wish to consult the Blackboard help page at http://www.uvm.edu/ctl/bbhelp/.

Access/Connectivity

If you are having trouble accessing the Internet, you will need to contact your Internet Service Provider (ISP).

If you are having trouble accessing your UVM email account, please contact Computing and Information Technology at http://uvm.edu/ets

If you can log in, but you do not see the courses you are registered for, please contact Technical Support immediately (see contact information below).

Computer Hardware Requirements

Minimum requirements to participate in an online course. Click here.